Speak to one of our sales team Give us a call and speak to one of the sales team Joan Webb Co-owner, Joan Webb joined the business in She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills.
Joan has a warmth and rapport with our customers that shines through. Neil Webb The son of Howard and Joan, joined the family business in He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team.
The cot bed includes 3 adjustable bed base positions that can be adapted easily to different heights to ensure safety as your baby grows. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries. Rebecca Nevitt The daughter of Howard and Joan, joined the family business in She has a passion for interior design and dresses all of the store displays.
Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
Delivery via Courier is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. For specific delivery requirements please contact us to discuss.
As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging.
If you wish, the team can then run through how any technical parts operate. Zone C - National Delivery UK Mainland Delivery via Courier is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery.
If you have any specific delivery requirements please contact us to discuss them.
Zone D - this cover the areas outside the UK mainland This covers the more remote areas of the country such as the Scottish Highlands and Northern Ireland. Customers would be advised to contact us to discuss whether we can service these areas and what the cost would be.
Close Collection information Click and collect - Free service This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store or other location points anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement.
This is of course a free service. Close Courier delivery information Courier service information We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Delivery Costs Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to. Close Checkout help Product selection and options Some of our ranges have a variety of options for you to select from.
For example when choosing a bed you will need to select the size and drawer options if applicable , other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on Payment options We accept most debit and credit cards and payment via PayPal.
The card must be associated with the customers address, so care must be taken if you have recently moved house. Delivery If you need to order and send items to multiple addresses, please place a separate order for each address.
For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Lead times Any stock item will be despatched within working days of order date. The lead time on all to order items will vary between weeks depending on the product.
We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
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